Information We Collect

• Full name
• Contact number
• Email address
• Booking and visit details
• Payment-related information (processed through secure payment gateways)
• Feedback, reviews, or queries submitted by you
• Technical data such as IP address, browser type, and device information (via cookies)

Use of Information

• Process and confirm your bookings
• Provide customer support and respond to inquiries
• Send important updates or promotional offers (only if opted-in)
• Improve our website, services, and guest experience
• Comply with legal or regulatory obligations

Payment Security

All payments made through our website are securely processed by third-party payment gateways that are PCI-DSS compliant. We do not store or access your card details, UPI PINs, or banking credentials. Your financial data is encrypted and handled directly by these certified gateways.

Information We Collect

• Full Name
• Contact Number
• Area of residence
• Email address
• Gender
• Date of Birth
• Anniversary Date
• Booking and visit details
• Payment-related information (processed through secure payment gateways)
• Feedback, reviews, or queries submitted by you
• Technical data such as IP address, browser type, and device information (via cookies)
• User behaviour on our website

This data helps us enhance your experience and offer personalized services. Al such information is stored securely and is not shared with any third parties without your consent.

Use o f Information

Your information is used for the following purposes::

• Process and confirm your bookings
• Managing your membership and visit history
• Provide customer support and respond to inquiries
• Send important updates or promotional offers (only if opted-in)
• Improve our website, services, and guest experience
• Comply with legal or regulatory obligations

All such sharing is done under strict confidentiality agreements.

Data Sharing

We do not sell, rent, or trade your personal information to any third party. Your information is only shared with:

• Trusted service providers (such as payment processors and email/SMS vendors)
• Government authorities, only when legally required

All such sharing is done under strict confidentiality agreements.

Cookies

Our website uses cookies to enhance your browsing experience and analyze visitor interactions. These cookies do not collect personal or payment information. You may disable cookies through your browser settings if preferred.

Data Security

We implement standard security measures including SSL encryption to protect your personal data. Only authorized personnel have access to this information, and all access is logged and monitored.

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communication

To exercise any of the above, you may email us at: [email protected]

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website after such updates constitutes your acceptance.